PLEASE PROVIDE INVOICE NUMBER WHEN SUBMITTING WARRANTY APPLICATION

90 day warranty requirement
Please Read Carefully! Warranty Rules and Regulations.

1.Buyers must mail payment with 5 business days of original purchase date.
2.All broken bats must be mailed back to the main office with confirmed tracking number. (it is buyers responsibility to mail broken bats)
3.Any bat that shows any mistreatment other than normal use will be voided.
4.Bats are NOT to be used in any batting cages that use plastic or rubber dimpled balls. Any evidence will also void your warranty.
5.Customers will only receive ONE replacement bat.
6.Replacement bats will be exchanged for the same original bat that was purchased. The bats will be the same size, model, color of original purchase. NO EXCEPTIONS!
7.Once your registration has been completed you will receive a registration number. This number will be used to redeem your warranty in the event that you must exercise your replacement option.
8.Any information that is *required to be filled out that is left blank will void warranty. Please make sure all required fields are properly and completely filled out…

Return Policy:
All returns are processed within 48 hour of us receiving them. Return shipping charges are the customer’s obligation unless the product was shipped wrong due to our error. If we made a shipping error, please [contact us]. We will have a carrier come over to your residence or business to pick up the product we sent in error, and we will immediately overnight the correct item to you.

Your complete satisfaction is our number one goal at Dragon Sports USA. There is no time frame that unused items in their original condition may be returned for exchange or refund. All Returns must be approved by our main office. Please contact us for your RMA number. When sending an item back, we cannot be responsible for lost or misdirected returns, so for your protection, please insure all returns, and use some type of tracing service to confirm your product being shipped correctly.

Please send all returns and exchanges to:

Dragon Sports USA, LLC
611 K. St., Ste B-412
San Diego, Ca. 92101

If there is any other information regarding Warranties and Returns that you have questions about, or would like see listed here, please [contact us].